You can pay for your orders using the following methods:
For payment by bank card we use the Sabadell bank payment gateway with the secure payment system CES (Secure Electronic Commerce). To make the payment, the user must be a cardholder secured.
Is it safe to use my bank card in LuisaToledo.com?
Of course, for Luisa Toledo the security of her clients is very important, all data is transmitted in an SSL secure manner. Only CES (secure electronic commerce) transactions will be accepted for bank card payments. In each payment process, the system verifies that the card is attached to the CES system, then it will contact the bank that issued the card so that the buyer authorizes the purchase. Once the issuing bank confirms its authenticity, the card will be charged. Otherwise, the order will be canceled.
For what reason can the payment with my card be denied?
- The card may be expired, check the expiration date.
- The card limit may have been exceeded. Check with your entity if you have exceeded the maximum amount allowed to make purchases.
- It is possible that you have made a mistake when entering the data, and some of them are not correct. Check that all the required fields are correct.
- The card may not be activated for Internet purchases. Check with the card issuing entity.
We make available to the user the possibility of payment by transfer or deposit into account at the following bank:
BANCO SABADELL
CCC 0081.4265.65.0001147925
IBAN / BIC ES64 0081 4265 6500 0114 7925 / BSAB ESBB
Owner: ZAPATERIAS ROSMA SL
Users who have a Paypal account can make payments through this option. For more detailed information you can visit the website of Paypal
*Free shipping in the Peninsula and the Balearic Islands from €69.00
*Free international shipping from €600.00
We ship with Correos, Fedex, GLS and DHL. During the purchase process you can select the carrier of your choice from those available at the delivery.
Before completing the purchase you will have the cost and estimated delivery time.
SHIPPING TIMES vary depending on the transport option you choose, from 24 hours if the address is within the Peninsula to 10 days for the rest of the world. Always counting working days.
Purchases made before 13:00h on weekdays are sent the same day.
*We also offer you the possibility to collect your order in our showroom.
The first size change is FREE (except outlet products). Let us know if you want to make a change and we take care of everything *Only available in Peninsula Spain.
If you want to make a second size change or a size change of a product in outlet, you must make a new order with the desired size and make the return of the other order in any of the forms provided.
*If you want the carrier to pick up the return when you receive the new order, write to hola@luisatoledo.es and we will take care of it.
*Change of size will be subject to stock availability.
We are sure that you will love your new shoes, but if not there is no problem.
You have 14 days to make any change or return of your purchase since you receive your order.
You have several ways to make the return: in our showroom, sending your product by any agency, or leaving it in our hands and we take care of ordering the product collection.
You have all the information in the footer link Returns
LuisaToledo.es is a website where you can find and buy online footwear brand LUISA TOLEDO, which is managed by Zapaterías Rosma SL, whose NIF is B82535170
- Responsible Identity: Zapaterías Rosma SL.
- Commercial name: LuisaToledo.com
- NIF: B82535170
- Address: C / Perú, 21 Coslada 28823 (Madrid)
- Email: hola@luisatoledo.es
- Activity: Online sale of footwear
LuisaToledo.com has adapted this website to the requirements of Organic Law 15/1999, of December 13, Protection of Personal Data (LOPD), and Royal Decree 1720/2007, of December 21, known as the Regulation of development of the LOPD. It also complies with Regulation (EU) 2016/679 of the European Parliament and the Council of 27 April 2016 on the protection of natural persons (RGPD), as well as with Law 34/2002, of July 11, of Services of the Information Society and Electronic Commerce (LSSICE or LSSI).
For the purposes of the provisions of the General Data Protection Regulation cited above, the personal data that you send us through any of the forms on the Web, will receive the processing of data from "Web Users and Subscribers".
For the data processing of our users, we implement all the technical and organizational security measures established in the current legislation.
For more detailed information, visit this page: PROTECTION POLICY DATA
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